1. Collection and processing of personal data
In general, it is not necessary to provide personal data in order to use our website. However, in order that we can actually provide our services, we may require your personal data. All your personal information including your e-mail address, your name, your residential address and possibly your date of birth, are collected by us only when you freely provide this to us, for example, for fulfilling a contract, processing an order, within the framework of contests, for the sending of informational material or a survey, as well as for newsletter registrations. Visitors can of course also decide not to provide any data and to use the website anonymously, but with the understanding that certain functions may in some cases only be available to a limited extent.
KTM recognizes and respects the importance of responsible use of the information collected from visitors and customers. KTM will not use this data to contact you and inform you of product news, services and offers without your explicit permission. The data we have collected will not be provided to others without legal reason or your explicit consent (excepting employees of KTM, our affiliated companies, as well as our authorized dealers or other partners who provide services commissioned by us), nor will it be used for any purposes other than those named.
2. Collection and storage of usage data
When accessing the website, various access data (e.g. IP address, date and time of access, name of opened file, etc.) are stored. No data evaluation which is specific to the individual is conducted. Data is evaluated anonymously for statistical purposes. This data is handled strictly confidentially and not transferred outside the KTM system or made accessible to third parties unless required by the applicable law.
Cookies may be used on certain KTM websites. A cookie is a small data record that can be stored on your hard disk. This data record is generated by the web server with which you have established a connection through your web browser, and is then sent to you. The cookie enables you to be recognized when visiting the website without having to enter data again that you had previously entered. The default setting of most browsers is to automatically accept cookies. You can, however, reset your browser to decline such cookies or to have them fully displayed including the necessary requirements for consent. You can also delete cookies from your system at any time. The collection and storage occurs exclusively in an anonymous or pseudonymous form and does not allow any information to be inferred about you as an individual person.
4. Scope of data collection
Information that you transmit to us is stored, processed, and used by us for the purposes of handling contractual and order details, processing your requests, as part of contests as well as for registration to receive the newsletter. In addition, your data is further processed and used for providing customer support, for the sending of product information, as well as for market and opinion research.
Should we perform one of the following actions described, or other actions or render services, then we would like to collect and store your personal data and will request your express approval in each instance:
- Each declaration of intention on a contractual or quasi-contractual basis
- Implementation of a contest, a promotion, a survey or other features of the website
- Notification of changes or improvements of products or services which could affect visitors and customers
- Sending information to visitors and existing customers on subjects that could be relevant to them and/or about goods and services related to previously purchased products
- Sending periodic e-mails, such as the newsletter
Insofar as customers/visitors opt to be included in our mailing list, they will receive periodic e-mails informing them of company news, product updates, related products, service information, etc. By notifying us in writing at the contact address listed at the bottom of each e-mail, customers/visitors can also decide to opt out of this mailing list at any time and no longer receive further e-mails from KTM.
If you have registered for our newsletter with your e-mail address, we also use your e- mail address for our own advertising purposes over and above performance of the contract until you unsubscribe from the newsletter.
5. Storage and protection of personal data
We have taken a number of measures to guarantee the security of your personal data when you enter or place an order, or access your personal information. We adopt appropriate data collection, storage and processing practices and security measures for protection against unauthorized access, changes, transfer or destruction of personal data, user names, passwords, transactions, information and other data stored on our website. These processes can be maintained by our suppliers. The transfer of this data can involve the processing and completion of orders on our website, as well as provision of support services. We take all appropriate measures to ensure that personal data is handled securely and according to our data protection guidelines.
The information is protected by a combination of physical and technical measures in a secure environment. There is no public access to this information. All information provided can only be accessed by specially authorized persons with access rights to our system who are obliged to handle the information strictly confidentially. Beyond this, national legislation could compel us to store information for a certain period of time.
Personal information collected on KTM websites is stored in a secure operating environment that is not publicly accessible. Sometimes the personal data is additionally encrypted with suitable security systems prior to the transaction.
Sensitive and private data exchange between KTM websites and visitors occurs through SSL secured communication channels, is encrypted and provided with digital signatures.
KTM conducts business in many countries of the world. To be able to offer our customers uniform services, regardless of their location, we maintain our home pages and websites around the world. When you transfer personal information to KTM, you agree that this information may be transmitted across national borders and be stored and processed in each of the countries in which KTM and its affiliated companies have offices.
The Internet is by no means secure. You should therefore be careful of the information you disclose when you are online. We cannot guarantee the security of information that we have gathered electronically or by other means, though we do however take all necessary steps to provide the best possible security. Visitors thus transfer information to us at their own risk.
6. Disclosure of personal data
All of the personal data collected by KTM is obtained in accordance with the applicable data protection regulations in each case and used for the purpose of fulfilling contracts/orders and processing your requests. Disclosure of your data to third parties without your express permission does not occur, provided it is not required in order to provide services or to fulfill contractual obligations.
We also take in-house data protection very seriously. Our employees and subcontracted service companies are obliged by us to maintain confidentiality and to adhere to data protection regulations.
In cases where we bring in an external service provider, we have also ensured that this provider was chosen and checked in accordance with the relevant legal regulations and is likewise committed to observing data protection regulations and laws. Apart from this, no disclosure of your data is made.
Your data is not sold, leased or otherwise transmitted to external third parties. This does not include: Trustworthy partners, who support us in operating the website or who provide assistance within the scope of doing business or other services, while of course it is also ensured that they are also obliged to maintain confidentiality.
A disclosure to the affiliated companies of KTM or other third parties only occurs to the extent these recipients of the information have committed themselves to KTM in regard to the applicable data protection regulations. Within the scope of processing your order or request we sometimes commission external service providers, who are however in any event contractually obligated to comply with data protection regulations.
The respective KTM distribution subsidiary works together with trustworthy partners.
7. Right of access to information
You have the right at any time and without providing reasons to obtain information free of charge in regard to your stored personal data, its origin and recipients, as well as the purpose of this storage. In this regard, please use the contact address specified under item 13. In order to receive information, you must identify yourself as the person about which the information is to be provided or submit proof that you are authorized to receive information about a third party.
8. Right to amend/revoke
You have the right, at any time and free of charge, to make corrections to your data, should it be incorrect.
You also have the right, at any time, to revoke your consent to the storage and usage of your personal data either in whole or in part. In such cases, we will delete or block your data to prevent further processing and use. Insofar as such a deletion is against the legal provisions for data storage, or if the deletion is linked to disproportionately high costs, we will block such data from further use and no longer refer to it.
9. Links to external websites
There may be hyperlinks on our web page leading to external websites that do not belong to the KTM organization. Should you visit such websites, KTM can assume no responsibility for the trustworthy handling of your data. The transmission of your data from the Internet occurs in part unencrypted. Consequently, unauthorized access by third parties cannot be entirely excluded.
10. KTM's commitment to protecting the privacy of children
The protection of children's data is important to us. For this reason, we do not collect or maintain any data of children who are, to our knowledge, under 14 years of age without first obtaining the verifiable consent of the parents or guardian with parental authority. In addition, we require only so much personal information from children as is absolutely necessary for their participation in activities. On request, those with parental authority can view the data stored for their child or have it deleted.
KTM Sportmotorcycle GmbH
Stallhofner Straße 3